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Privacy Policy

Koe Palette (AAC Communication Support App)
Last updated: August 22, 2026

1. Introduction

SignCascade UD ("we," "us," or "our") respects the privacy of users of "Koe Palette" (the "App") and is committed to protecting personal information. This Privacy Policy explains what information the App handles and how it is used.

2. The App Does Not Collect Usage Data

The App does not perform usage analytics, collect crash logs, or serve advertisements. No record of how you use the App reaches us.

Everything you create and configure in the App is stored on your device.

None of this is transmitted to our servers. We cannot see any of it.

3. Information We Receive

The only information we receive is what you send us directly.

4. How We Use Information

We use information you send us solely for the following purposes:

  1. Responding to your inquiry
  2. Fixing bugs you report
  3. Considering the requests you make

5. External Service Communications

The following external service communicates directly from your device only if you choose to configure it. It is not configured by default.

ServiceData SentNotes
Google Gemini APIText (button labels) → Image generationYou obtain and manage the API key yourself

This communication goes directly from your device to Google and does not pass through our servers. The data sent is handled under Google's Privacy Policy.

In addition, your device's text-to-speech and voice input features may communicate with their providers (Google, Apple, etc.) depending on your device and OS settings. These are device features and are not operated by us.

6. Disclosure to Third Parties

We do not disclose your personal information to third parties except in the following cases:

7. Data Storage Location and Retention

DataStoredRetention
Button configuration, settings, recorded audio, custom images, API keysOn your device onlyUntil you delete it
Support inquiriesWith us3 years after resolution

8. Your Rights

You have the following rights:

9. Children's Privacy

The App is intended for users of all ages. Children should use the App under the supervision of a parent, guardian, or support person. The App does not collect personal information from children.

10. For Residents of the EEA

Because the App does not collect usage data, processing of personal data under the EU General Data Protection Regulation (GDPR) occurs only when you contact us.

To exercise these rights, contact support@signcascade-ud.com.

11. Security

Because App data is stored on your device, its safety depends on your device security settings. We recommend enabling a screen lock. Support persons can restrict access to settings and editing using the App's PIN lock feature.

12. Changes to This Policy

We may update this Privacy Policy as needed. If we make a change that affects the scope of information handled, we will notify you within the App.

13. Contact Us

For questions or comments about this Privacy Policy, please contact us:

SignCascade UD

Privacy Officer

Email: support@signcascade-ud.com

This is a translation provided for convenience. In case of any discrepancy, the Japanese version prevails.