1. Business Information
| Seller |
SignCascade UD |
| Operations Manager |
Yusuke Takita |
| Address |
Disclosed promptly upon request |
| Phone Number |
Disclosed promptly upon request |
| Email |
contact@signcascade-ud.com |
The address and phone number will be disclosed promptly upon request. Please contact us at the email address above.
2. Sales Prices
Sales prices for each service and product are displayed in tax-inclusive prices on each product page or in-app purchase screen.
2.1 Main Products
| Product Name |
Shunsoku Master IT Passport Standard Monthly Plan |
| Price |
480 JPY (tax incl.) / month |
| Product Type |
Auto-renewable subscription |
| Product Name |
Shunsoku Master IT Passport Standard Yearly Plan |
| Price |
3,600 JPY (tax incl.) / year |
| Product Type |
Auto-renewable subscription |
| Product Name |
Shunsoku Master IT Passport Dictionary Full Feature Lifetime Plan |
| Price |
2,980 JPY (tax incl.) |
| Product Type |
Non-consumable in-app purchase (one-time purchase, permanent use) |
2.2 About Auto-renewal of Subscriptions
- Standard plans (monthly and yearly) are auto-renewable subscriptions.
- Unless cancelled at least 24 hours before the end of the current period, the subscription will automatically renew for the same period.
- Upon auto-renewal, the registered payment method will be charged automatically.
- The same amount is charged each billing cycle (monthly for monthly plan, yearly for yearly plan).
No free trial period is provided. Charges begin immediately upon purchase.
2.3 How to Cancel Subscriptions
Subscriptions can be cancelled at any time through the Google Play Store settings.
Steps to cancel via Google Play Store:
- Open the Google Play Store app
- Tap your profile icon at the top right
- Select "Payments and subscriptions" → "Subscriptions"
- Tap the subscription you want to cancel
- Tap "Cancel subscription" to complete
How to cancel subscriptions on Google Play (Official Help)
Important:
- Uninstalling the app does NOT automatically cancel subscriptions.
- Cancelling just before the period ends may not prevent the next renewal depending on timing. We recommend cancelling early.
- After cancellation, you can continue to use the service until the end of the current billing period.
3. Other Fees
- Communication fees for downloading and using this service (mobile data, Wi-Fi, etc.) are the customer's responsibility.
- No additional fees other than the product price are charged.
4. Payment Methods
Payment is processed through the Google Play Store (Google Play billing). Available payment methods follow Google Play Store regulations.
5. Payment Timing
Payment obligation arises when the customer confirms the purchase. The specific timing of payment processing follows Google Play Store regulations.
6. Delivery Time
Upon completion of payment, the relevant features are immediately available within the app.
7. Returns / Cancellation / Refunds
Due to the nature of the product (digital content / in-app purchase), refunds or returns due to customer convenience after purchase completion are generally not accepted.
If you wish to request a refund, please follow the Google Play Store refund policy.
How to request a refund on Google Play Store
About Subscriptions: Refunds for billing periods that have already elapsed are generally not provided. Cancellation will stop auto-renewal at the end of the current billing period.
If you cannot use the intended functions due to a serious malfunction of the app, please contact our support window. We will check the situation and respond in good faith.
8. System Requirements
- Android devices that can install from the Google Play Store
- Specific compatible versions and recommended environments are listed on the Google Play Store product page.
- Internet connection (required for first launch and billing processing)
9. Contact