1. Introduction
SignCascade UD ("we," "us," or "our") respects the privacy of users of "Palette Talk" (the "App") and is committed to protecting personal information. This Privacy Policy explains what information the App collects and how it is used.
2. Information We Collect
2.1 Information You Provide Directly
- Email address when contacting support
- Feedback and improvement suggestions
2.2 Automatically Collected Information
| Data | Purpose | Source |
|---|
| Usage data (screen transitions, session duration) | Service improvement and analysis | Firebase Analytics |
| Crash logs | Bug fixes | Firebase Crashlytics |
| Device information (OS, model) | Compatibility testing | Firebase |
2.3 Locally Stored Information
The following information is stored only on your device and is not transmitted to our servers:
- Button configuration and category settings
- Recorded voice data
- Custom images and photos
- App settings (theme, font size, voice settings, etc.)
- External service API keys (Gemini, etc.)
- PIN codes
3. How We Use Information
We use collected information solely for the following purposes:
- Providing and maintaining App functionality
- Bug fixes and service improvement
- Responding to inquiries
- Creating usage statistics and analysis
- Notifications about new features and updates
4. Disclosure to Third Parties
We do not disclose your personal information to third parties except in the following cases:
- With your consent
- When required by law
- When necessary to protect life, body, or property
4.1 Third-Party Services We Use
| Service | Provider | Purpose | Privacy Policy |
|---|
| Firebase Analytics | Google LLC | Usage analysis | Link |
| Firebase Crashlytics | Google LLC | Crash analysis | Link |
5. External Service Communications
The following external services communicate directly from your device based on your optional settings:
| Service | Data Sent | Notes |
|---|
| Google Gemini API | Text (button labels) → Image generation | API key obtained and managed by user |
These communications go directly from your device to each service and do not pass through our servers.
6. Data Storage Location
- Your device: Button configuration, settings, recorded audio, custom images, API keys
- Google Firebase (USA): Usage statistics, crash logs
7. Data Retention Period
- Usage statistics: 14 months from collection
- Crash logs: 90 days from collection
- Support inquiries: 3 years after resolution
8. Your Rights
You have the following rights:
- Right of access: Request disclosure of collected personal information
- Right of correction: Request correction of inaccurate information
- Right of deletion: Request deletion of personal information
- Data reset: Delete all on-device data using the "Reset Data" function in the App
9. Children's Privacy
This App is intended for all ages. When children use the App, please ensure use under the supervision of a parent or caregiver. We do not intentionally collect personal information from children.
10. Consent and Withdrawal for Usage Statistics
- Upon first launch, the App requests your consent to collect anonymous usage statistics.
- Consent is voluntary. All features remain fully available regardless of your choice.
- You may withdraw consent at any time: Settings → Admin tab → Turn OFF "Usage Statistics."
- After withdrawal, no new data will be collected.
11. For Residents of the European Economic Area (EEA)
Under the General Data Protection Regulation (GDPR), EEA residents have the following additional rights:
- Legal basis for processing: Usage statistics collection is based on your consent (GDPR Article 6(1)(a)).
- Right to data portability: You may request your data in a structured, commonly used format.
- Right to restriction of processing: You may request restriction of processing under certain conditions.
- Right to object: You may object to the processing of your data.
- Right to lodge a complaint: You may file a complaint with your local data protection supervisory authority.
To exercise these rights, please contact support@signcascade-ud.com.
12. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, and leakage. As App data is primarily stored on your device, we recommend maintaining proper device security settings (screen lock, etc.).
13. Changes to This Policy
We may update this Privacy Policy as needed. If significant changes are made, we will notify you within the App. Continued use of the App after changes constitutes acceptance of the updated policy.
14. Contact Us
For questions or comments about this Privacy Policy, please contact us: